Terms of Use
What the score is, what it is not, and how Pro works
1. What Calebonne is
Calebonne provides general information about packaged food and personal-care products: scores, explanations, ingredient descriptions, comparisons and alternatives generated from product label data and published rules.
2. General information, not advice
Calebonne is not medical, nutritional or professional advice and is not a substitute for a physician, registered dietitian, pharmacist or allergist. Nothing in the app diagnoses, treats, cures or prevents any disease or condition. Product data can be incomplete, outdated or wrong. Always read the packaging, especially for allergens. If you are pregnant, taking medication, managing a medical condition or feeding an infant, consult a qualified professional before relying on anything in the app.
3. How the score works
The Calebonne Score is a 0–100 rating of a product relative to realistic alternatives in its own category, computed by a fixed set of published, versioned rules from the product's label data. The same label data and score version always produce the same score. Personal Fit and Confidence are shown separately and never change the base score. Scores may change when label data or the methodology version changes. Recommendations are never paid placements. The full methodology is published at calebonne.com.
4. Your account and content
You may use Calebonne without an account. If you create one, keep your credentials secure and give us accurate information; you are responsible for activity under your account. When you submit label photos, corrections or questions, you grant Calebonne, LLC a worldwide, royalty-free licence to use them to operate and improve the service as described in the Privacy Policy. Do not upload content you do not have the right to share.
Friends and chats. With an account you can pick a username, add friends and send messages and product cards to them. You are responsible for what you send. No harassment, hate, spam, sexual content or impersonation. Anyone can block or report another person from a chat or a friend row; reports reach Calebonne, we review them within 24 hours, and we remove content and suspend or delete accounts that abuse the space. Verified badges are assigned by Calebonne only.
5. Calebonne Pro
Calebonne Pro is an optional auto-renewing subscription. Basic safety information (scores, key reasons, ingredients and allergen flags) is always free. There is no free trial. Prices are shown before you buy and may change with notice before your next renewal.
- Apple App Store (in-app purchase). Billed to your Apple ID under Apple's terms. Manage or cancel in your iPhone's Settings → Apple ID → Subscriptions. Refund requests go to Apple at reportaproblem.apple.com.
- Google Play. Billed to your Google account under Google's terms. Manage or cancel in the Play Store → Payments & subscriptions. Refund requests go to Google Play.
- Web (checkout.calebonne.com). Billed by Calebonne, LLC through RevenueCat web billing with Stripe. Manage or cancel from the link in your receipt email or by emailing support@calebonne.com from your account address. Refund requests for web purchases: email support@calebonne.com with the receipt; we answer within 5 business days and refund where Pro did not work as described or where the law requires.
Whichever way you subscribe, cancellation takes effect at the end of the paid period; you keep Pro until then and are not charged again. A subscription bought in one store can only be managed in that store.
6. Corrections and acceptable use
Every result has a "Something wrong?" control. Corrections go to a moderation queue and never overwrite data automatically. Manufacturers and retailers may report factual errors through the same process; no payment can influence a score or recommendation. Do not scrape or bulk-export product data, reverse-engineer the scoring beyond what the methodology publishes, misrepresent Calebonne results as manufacturer or medical claims, submit deliberately false corrections, or use the service to harass or defame anyone. We may suspend accounts that violate these terms.
7. Intellectual property
The Calebonne name, mark, scoring methodology, evidence summaries and app belong to Calebonne, LLC or its licensors. Product names and images belong to their owners and are used for identification. Open Food Facts data is used under the Open Database License and is credited in the app.
8. Disclaimers and limitation of liability
The service is provided "as is" and "as available". To the fullest extent permitted by law, Calebonne, LLC disclaims all warranties, express or implied, and is not liable for indirect, incidental, special or consequential damages, or for decisions made in reliance on the service. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim. Some jurisdictions do not allow these limits, so they may not apply to you.
9. Changes and termination
We may update the service and these terms. Material changes are announced in the app and on this page before they take effect; continuing to use Calebonne after that means you accept them. You can stop using the service and delete your account at any time.
10. Governing law
These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction. Nothing in this section removes consumer protections you are entitled to where you live.